PRIVACY POLICY

Privacy Policy

Lasersmedical respects your privacy and is committed to handling your personal information responsibly and transparently.

WHO WE ARE

Lasersmedical is a skin clinic in Malmö, Sweden.

Lasersmedical Amiralsgatan 20 211 55 Malmö Sweden

Phone: +46 40 611 55 40 Email: info@lasersmedical.se

WHAT INFORMATION WE COLLECT

When you contact Lasersmedical or submit a consultation request through our website, we may collect personal information that you choose to provide.

This may include:

  • your name
  • phone number
  • email address
  • treatment or area of interest
  • information included in your message
  • preferred contact method
  • preferred contact time, where provided

Please avoid including unnecessary sensitive or medical information in the general website contact form.

HOW WE USE YOUR INFORMATION

We may use the information you provide to:

  • respond to your enquiry
  • contact you regarding a consultation request
  • provide information about our treatments
  • discuss or arrange an appointment
  • provide customer service related to your enquiry
  • follow up on your consultation request where appropriate

We do not use the information submitted through the consultation form for unrelated purposes.

LEGAL BASIS FOR PROCESSING

We process personal information only where there is a lawful basis to do so under applicable data protection law.

Depending on the circumstances, processing may be necessary to respond to your request, take steps at your request before entering into an agreement, comply with legal obligations, or be based on your consent where consent is specifically requested and appropriate.

HEALTH-RELATED INFORMATION

We ask that you do not submit unnecessary medical or other sensitive personal information through the general website contact form.

Where health-related information is required for an assessment, consultation or treatment, it should be handled directly by the clinic in the appropriate context.

HOW LONG WE KEEP YOUR INFORMATION

We keep personal information only for as long as necessary for the purpose for which it was collected and in accordance with applicable legal requirements.

The exact retention period may depend on the nature of the enquiry, the information provided and whether further contact or treatment follows.

SHARING YOUR PERSONAL INFORMATION

Lasersmedical does not sell your personal information.

Personal information may be shared with service providers only where this is necessary to operate the website, manage communications or provide relevant services.

Where third-party service providers process personal information on our behalf, they should handle that information in accordance with applicable data protection requirements.

INTERNATIONAL DATA TRANSFERS

Some service providers may process information outside Sweden or outside the European Union / European Economic Area.

Where this occurs, appropriate safeguards should be used in accordance with applicable data protection law.

YOUR RIGHTS

Under the General Data Protection Regulation (GDPR), you may have the right to:

  • request access to your personal information
  • request correction of inaccurate or incomplete information
  • request deletion of your information in certain circumstances
  • request restriction of processing
  • object to certain types of processing
  • request data portability where applicable
  • withdraw consent where processing is based on consent

These rights may be subject to conditions and exceptions under applicable law.

To exercise any of these rights, please contact Lasersmedical using the contact details below.

COMPLAINTS

If you have concerns about how your personal information is handled, you are welcome to contact Lasersmedical directly.

You may also have the right to submit a complaint to the relevant Swedish data protection authority.

COOKIES AND EXTERNAL CONTENT

Lasersmedical uses limited cookies or similar technologies where necessary for website functionality and to remember user preferences.

The Contact page includes embedded Google Maps content. This external content is not loaded until the visitor has made the relevant cookie / consent choice.

When Google Maps is loaded, Google may process information and use cookies or similar technologies according to its own policies.

For more information and to manage your preferences, please see our Cookie Policy.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated when necessary to reflect changes in our website, services or legal requirements.

The latest version will always be available on this page.

CONTACT

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Lasersmedical Amiralsgatan 20 211 55 Malmö Sweden

Email: info@lasersmedical.se Phone: +46 40 611 55 40